Delivery Charge for Standard UK Delivery via Royal Mail is £3.50. Deliveries are carried out by Royal Mail, normally within 7 days and we make every effort to deliver goods within this time. Delays are generally outside our control e.g. manufacturer cannot supply etc. but we will do our very best. Orders placed before 3pm will be dispatched the same day, if the item is in stock. Items out of stock usually take 1-3 working days to come in stock. If it is likely to take substantially longer, we will contact you to keep you updated of any delays, expected wait time, etc. We are able to deliver products from our website to many Countries, subject to our postage costs and any applicable local government laws and statutes.
All returned goods will be checked. All returned goods should be sent with your invoice and the reasons of why you are returning the goods. Goods must be returned in a new, unused condition and with any labels still attached within ten working days. For hygiene reasons we are unable to offer refunds, exchanges or replacements on used goods or on goods that have been opened. We will not give refunds, exchanges or replacements on any goods that have been opened or used unless the item is faulty or damaged. Delivery charges will only be refunded in the unlikely event that you receive faulty or damaged goods, or an incorrect item. Please notify us before returning any goods and ensure you obtain proof of postage for your own protection.